Terms and Conditions

Order and acceptance: These terms and conditions apply to all website orders for the supply of products by Yatton Fish Bar Ltd to the customer. All orders for the products shall be deemed to be an offer by the customer to purchase the products in accordance with these terms and conditions. The acceptance of orders for the products shall be at the entire discretion of Yatton Fish Bar Ltd. Our acceptance of an order occurs when you receive an on-screen message confirming your order has been placed at which point, your contract with Yatton Fish Bar Ltd is made and up until this point, we may decline to provide you with the goods without giving any reason.

We do not store credit card details nor do we share customer details with any 3rd parties.
Security of your Personal Information: Yatton Fish Bar Ltd is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We do not store sensitive information (i.e. Credit Card details) in any format on our servers.

Collection times: Our goal is to provide the best food collection service possible and we have an excellent reputation for on-time collections. Unfortunately things don't always go to plan, occasionally preventing us from achieving this. It is the responsibility of the customer to ensure that they are available to collect the products at the requested time.

Return, refund and cancellation: We reserve the right to refuse your order should it be necessary. In the event of Yatton Fish Bar Ltd needing to issue a refund we will endeavour to credit your account within 7 - 10 working days. Once an order has been successfully transmitted to store, it is not possible to cancel the order.